Help for the clergy

Being married to a parish priest, I have first-hand experience of the daily working lives of the clergy. It's not uncommon to find that the person who has been "trained and ordained" to be a pastoral support, a liturgical leader, a preacher and a carer of souls is also, by default, required to be an accountant, administrator, legal advisor and business manager. If none of those roles has ever featured in their professional lives before, the pressure can be enormous, and the help of an organiser and declutterer can be of great benefit.

I was thrilled to receive this testimonial from one such client that I worked with some months ago.

I have benefitted greatly from the advice and support you gave during your stay here. Further to the work we did together I have reordered my study by taking out some surplus shelves, moved the desks and created a sitting area which is calm and restful – perfect for seeing people for conversation, saying the Office or reading.

There have been periods when the paperwork has looked menacing, but now I am beginning to learn that if you allow a little time for the new system to do its work, the volume is broken down into manageable chunks. It also reveals when there is simply too much asking to be done – far better to acknowledge this and do what one can than harbour an unrealistic expectation that somehow it can be done.

All of this has happened since you came – change which is both physical and psychological, so thank you.

And better still, a more recent email confirms that things are still on track:

Life is good here – incredibly busy at the moment, but working on helping people share responsibility so it bodes well for the long term.

I was privileged to be given the opportunity to help in this way.

Tax - a nasty surprise?

I was so sad today to catch up with some local news. Our small sub-post office (tiny area, nine villages, 1,400-population) had been experiencing difficult times; and sadly the postmaster has been jailed for mis-appropriating funds from the business.

One of the personal bills quoted as causing him difficulty was his tax bill. We all know how nasty these can be. When I first worked for myself, 'way back in 1997, I had a highly unpleasant time dealing with my first tax bill: I simply hadn't understood the whole setup and what I would be required to pay (including the need to pay in advance to cover the next bill). Having got through that by the skin of my teeth, I swore never to get caught out like that again - and I haven't.

We all have unexpected bills to deal with. The car breaks down at the most inconvenient time; petrol costs escalate; oil prices go through the roof; the computer dies. None of these can be predicted. However, the tax bill can and should be predictable; and anybody who has income that is not covered by PAYE needs to get that prediction right.

It isn't rocket science. Put simply, any business, small or large, has income. It has expenditure. The first sum minus the second shows the profit (or loss) of that business. You're allowed to earn a certain amount before you are taxed on it. The rest is taxed. That's pretty much it.

After that nasty shock, back in 1997, I set up a spreadsheet for myself. I entered all my client income, all business-specific expenditure (e.g. rail fares), and a pro-rata calculation for expenses that were part personal, part business (e.g. mobile phone). With a couple of automatic sums, I can see at any time how much money I should have stashed away ready for the next tax bill; and for the last few years, I've always been prepared within a few pounds of the actual total.

You might be having kittens at the very thought. If book-keeping isn't your thing, then hire a book-keeper. If you can't bear to touch your accounts at all, you need a fully-fledged accountant. However, if you think you could do it yourself, but don't know how, get me or some other similar business to show you.

But never, never let that 'scary' bill be scary again. Life throws enough unknowns at us; give yourself a better chance of dealing with those by being in control of the known quantities.

Please. Do it for you. And if you need my help, contact me today.

Working Order in the press: Norfolk Voice

Delighted to have been featured in Norfolk Voice - a local business magazine. To see read the article (you'll find it on page 44), click here. Many thanks to Jenna at MediaJems for the opportunity!

Summer clothes: the agony and the ecstasy

I was delighted to be asked by Ceri Wheeldon of the excellent Fab After Fifty website to contribute a blog posting, with the coming summer focusing our attention on the wardrobe. It turned into a rather more personal experience than I was expecting - and proves the point that declutterers don't always practice what we preach!

You'll find the article here. I hope it's a useful insight - and if you haven't come across Fab After Fifty before, make friends with them too!

Thank you, Erma

I've posted a few times (such as here) about how important it is, in my field of work, to maintain a sense of perspective: the perfect (hard to attain, impossible to maintain) versus the workable.

Having no particular reading matter on the go at present, I picked up one of my favourite browsing books: Frank Muir's fabulous compilation The Oxford Book of Humorous Prose. This morning I revisited an old favourite, and it chimed in perfectly with the above sentiments.

I've never been a mother, but I can so easily understand the pressures to 'get it right' that add immense stress to an already challenging role. Erma Bombeck (1927-1996) was a superb humorist, and it's her wonderful "What sort of mother would... " article that Frank Muir introduced me to. If you've ever been tempted to think that you're not good enough, read it here on the equally encouraging Parenting Reality blog.

Once more, the message is loud and clear: declutter when the changes will help you to live your life with comfort and relaxation. If some simple changes in procedure and environment can lower your blood pressure and give you more opportunity to enjoy your time on this mortal coil, that's when the decluttering profession is here to help you make them. But don't put it off because you feel you're never going to achieve perfection. Do it to make things better for you - and those you love.

Clutter: a relative term

Our new apdo-uk Facebook page is already proving a valuable source of information. One of our members has today used it to point me towards an article in today's Guardian by Oliver Burkeman.

On the face of it, it would appear to be a somewhat cynical attack on what he describes as "Britain's burgeoning anti-clutter industry". However, a complete read of the article reveals that what he's actually saying makes a great deal of sense: he's urging a rational balance, an appreciation of what constitutes clutter and what is simply a part of the life you lead.

I'm delighted by the rationale in this paragraph: "..."clutter" is inherently subjective, denoting a certain kind of problematic relationship between you and your things, rather than things themselves... Clutter exists only when those things exert a mental drag, or get in the way of living, in line with the old Afrikaans proverb, "Alles wat jy besit vat van jou tyd" — "Everything you own snatches at your time.""

I couldn't agree more. I have worked with many clients over the years, and there's no doubt that one client will start where another left off: in other words, problems with clutter are those of the perception of the individual, and an acceptable state of 'approximate order' to one person might be unacceptably chaotic to the next. [I blogged about exactly this distinction in this entry last year.]

I've walked into houses where my first thought has been "what on earth do you need my help for?", only to find that the cause of the problem is, by my own personal standards (which of course are not relevant in this context), a cupboard in a very mild state of disarray; but if that's causing confusion, inefficiency or distress to the owner, then it must be addressed, and that's when I'll do my best to come up with working solutions for them. Conversely, I have brought clients from a state of complete helplessness - no clues about the location of a single thing in the house - to an improved, more efficient, but certainly far-from-minimialistic state - and that state would probably appear, to the impartial observer, 'worse' than the starting point of the previous scenario.

"Compulsive hoarding is a favoured topic of reality shows and human-interest magazines, but it's easy to imagine the opposite psychological disorder: the compulsive expunging of stuff." Quite. Just as a popular TV show, Supersize vs Superskinny, demonstrates that it's not just the obese that are at danger from ill health but also those whose dysfunctional attitude to food expresses itself in the opposite way, the same can be said of decluttering.

If we are, naturally, of the mindset that allows us to live like Henry David Thoreau, then fine; but most of us, in real life, have 'stuff' that both serves us and, to a certain extent, defines us. To remove the real clutter - the detritus that "snatches at our time" (I love that phrase) - will be liberating, will allow us to concentrate on things that really matter; but to "compulsively expunge" is as likely to leave us bereft and without structure or definition. The key is to find the balance between the two; and this is the sort of assistance that should be provided by the best decluttering consultant. Not judgement, nor imposition, but a set of ideas and possibilities, a toolkit of suggestions and challenges, and the personality to motivate, guide and encourage our clients to reach a state of comfort with their surroundings, allowing them to live, work and play without distress.

To declutter - or to store?

In the decluttering-and-organising industries, there are many related services that are helpful in our work. At the recent apdo-uk members' seminar in London, we heard from three such businesses: a home stager, an ebay sales company, and a storage-and-removal firm.

This last industry caused some head-shaking and discussion among our membership. The removal element, certainly: we're often asked to help people 'get it sorted' before they move home. But storage? Surely that flies in the face of all that we, in the decluttering world, are trying to help people achieve? If we encourage our clients to use storage facilities, aren't we just opting for the easy get-out to show a visible change without addressing the underlying problems?

So it would appear. And in many circumstances, that's undoubtedly true. It would be so easy to simply ship all extra belongings off-site, leaving a beautifully clear home - but the underlying clutter would remain, un-dealt-with. (It reminds me of a story I heard - and even if it is apocryphal, I'm certain it's founded in truth - of the business that had a 'clear desk policy', which resulted in every employee storing huge piles of untidy paperwork UNDER the desk.)

However... I wonder. I thought back to a period of my own life (nearly twenty years ago) when storage facilities were vital, and I worked my way through the reasons. They fell into two very specific categories: the practical and the emotional.

My first marriage was over. It was nobody's fault; it was simply a marriage that should not have happened in the first place. It was sad, it was painful, but it was inevitable, and in the end, all for the best. However, the practical issues that arose from the split were especially hard. We sold our home; my ex-husband rented a small flat, and took what furniture and belongings he wished to keep; and I moved back to my parents' home for a few months to get my life in order. (I was made redundant at the same time, just to add insult to injury.)

My parents lived in the small maisonette in which I'd grown up. They had no extra storage space for the furniture, white goods and general houseware that I'd accumulated during seven years of co-habiting and marriage. I knew that I would, in the not-too-distant future, be returning to a place of my own - that I'd buy or rent a flat. I had no need of the table & chairs, the cooker, the china, the microwave and the rest while I lived in my childhood home - but I knew I'd need them some day, when I once more had a home of my own. So it was a no-brainer: storage was needed.

The second part of the equation was the emotional side. Yes, before I left the marital home we'd had a good de-junk. It was easy to deal with old catalogues and newspapers, garden rubbish and broken kitchen equipment - that was fine. But what about the other stuff? The letters, written in better times? The photos - oh, goodness, the photos? The wedding album? The marriage was over; but I didn't want to erase that whole period from my life. Including our time at college, it covered a whole decade - not to be dismissed lightly. Should I throw out everything relating to that period?*

The fact remains that I wasn't ready to deal with that stuff, and I knew it. There was no way that, in that emotionally raw and fragile period of the few months (or even, as it turned out, years) after the breakup, that I was ready for that sort of decision-making. I wasn't working in the decluttering industry then, but my personality was geared up for efficiency and organisation - and even I couldn't manage that.

So in came the storage. In my case, I was fortunate enough not to have to find the money for it: my belongings were boxed up, labelled, and deposited in the attics and garages of three or four kind and understanding friends around south London. But paid or unpaid, that storage was vital. It meant that I could concentrate on reordering my life, finding my emotional stability again, the practical elements of finding a new home.

I left my childhood home after a six-month breathing space, and rented a tiny (and I mean tiny) part-furnished studio flat for the next year. At this point, I cleared some of my belongings; but many of them remained in those garages and attics until, finally, I bought my own one-bedroomed flat. Eighteen months after the marriage breakup, I reclaimed everything from my kind friends, and got my life back on track again. I was ready to refit, restart, and declutter.

My point in telling this story is that there are two major reasons for a legitimate use of storage facilities in the decluttering process. On the practical side, your life might take you anywhere. A business posting overseas; a member of the family travels on a gap year; university; relationship breakdown; the death of a parent.

On the emotional side, one needs to be ready for decluttering. There are some decisions that can't, and sometimes shouldn't, be made instantly. If storage helps you to achieve clarity in your living space, allowing you then to gradually filter the more difficult belongings back in (or out), then there is nothing wrong with that.

One of my clients had a major storage area in the house. It related to an incredibly difficult, painful and public divorce. That one room was used to hide the past until she was ready to face it. And face it we did: we worked together, for (if I remember rightly) two long, solid days, sorting into charity-keep-sell-recycle-dump. There were times that my client was distressed by what we found (we had a nickname for these items: UXBs, or UneXploded Bombs, that might jump up and explode in her face at any time). This was several years after the event, and it was hard for her then. Imagine how much harder it would have been when she was still punch-drunk and raw from the break.

The rest of her house was immaculate. I mean, immaculate. Beautiful, decorated with exquisite taste, planned with intelligence and creativity. She had her haven, and the past was in storage - albeit in the same house. Only when she was ready, and she needed that extra room for other purposes, did she turn to getting professional help; and the process was, in turn, made much easier by the fact that the rest of the house was under such excellent control.

There is one other excellent reason for hiring storage space: you need an extra room for one specific purpose, and it's a more cost-effective solution than moving home. I have heard of people who have extraordinary collections of items, which are precious, valuable and interesting to them, which simply won't fit in their home. The rental of a storage space - especially if it's one of those that is easily accessible on demand - keeps the home as a home, the collection safe and sound, and the financial outlay for such storage keeps in mind the value of such a collection. Let's face it, it's no different from renting a garage to keep one's car in (my father rented a garage for years in the basement of a nearby block of flats when he wasn't happy leaving a motor at the mercy of on-street parking in East London).

My decluttering colleagues can stop panicking. I'm not recommending that clients should push things out of sight - into a room at home, or one that is rented (which is effectively what storage hire is). Many people are ready to dive right in, get it sorted, save space and save money. What I am saying is that storage facilities are not the work of the devil, or the antithesis of our work to help people to achieve calm and ordered living spaces: they can be, for practical and/or emotional reasons, a necessitous breathing-space, an opportunity to think and make decisions, and a vital aid in seeing the wood for the trees.

*If anyone is interested, yes, I do have just a small amount of items relating to that decade. There are photographs - and yes, I still have my original wedding albums; there are a couple of diaries; there is a little envelope full of rather clever cartoons that my ex-husband, a talented humorist, used to leave on domestic notes, which even today make me smile. These are recollections of good times in a ten-year period that was still an important and valued part of my life.